Terms & Conditions
Commercial terms, component handling, manufacturing warranties, and legal jurisdiction.
Turnaround Time & Component Verification
PCB Assembly (PCBA) shall be processed within 5 business days from the date all components are received and verified for correct quantity and quality at our warehouse. Auriva Technologies is not liable for delays caused by defective or short-shipped consigned parts. Customers will be notified of any anticipated delays as appropriate.
Component Overage & Handling
A minimum of 5% excess components is required for PCB assembly to account for standard machine attrition and wastage. The required BOM item-wise quantities will be communicated prior to assembly. Any remaining unused components will be shipped back and billed to the customer alongside the assembled PCBs.
“As-Is” Manufacturing
Auriva Technologies (OPC) Pvt. Ltd. shall manufacture the provided designs “as is” strictly to the agreed specifications in the quote-cum-agreement. We do not guarantee, nor assert, the correct functional performance of the manufactured goods based on the customer's design.
Functional Testing & Rework
If functional test services are ordered and paid for, all PCBs passing the customer-specified tests will be dispatched. Customers must provide at least 3 fully working reference PCBs when opting for this service. PCBs rejected solely due to manufacturing-related defects will be reworked or re-manufactured at the discretion of our engineering team to fulfil the order. Rework or re-manufacturing necessitated by incorrect BOMs, design specifications, defective consigned components, or any non-manufacturing related process will incur additional charges.
Intellectual Property & Indemnification
The customer retains all ownership and intellectual property rights to the provided designs. By placing an order, you warrant that the provided design data does not infringe upon any third-party intellectual property rights (including patents, copyrights, trademarks, or trade secrets). You agree to indemnify, defend, and hold harmless Auriva Technologies (OPC) Pvt. Ltd. from any claims, damages, liabilities, or legal fees arising from intellectual property infringement related to the manufactured goods.
Returns & Defect Claims
The customer acknowledges that all products and services provided by Auriva Technologies are custom-manufactured; therefore, returns are not accepted. Any claims for manufacturing defects or shortages must be submitted in writing within 7 days of receipt of the goods. After this 7-day period, the products are deemed conclusively accepted.
Limitation of Liability
In no event shall Auriva Technologies (OPC) Pvt. Ltd. be liable for any indirect, incidental, consequential, or punitive damages, including loss of profits, loss of data, or business interruption. Auriva Technologies’ total maximum liability for any claim shall strictly not exceed the total amount paid by the customer for the specific order (excluding component BOM costs) in dispute.
Export Control & Prohibited Use
You undertake not to conceal, alter, or misrepresent the ultimate end-use, end-user, or ultimate destination of any product or service. You further warrant that products or services purchased from us will not be used for military, nuclear, missile, chemical, or biological weapons purposes, human rights violations, or any other prohibited purposes. Any change to the end-use, end-user, or ultimate destination is subject to prior written approval from Auriva Technologies.
Governing Law & Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising out of these terms shall be subject to the exclusive jurisdiction of the courts located in Mumbai, Maharashtra. These terms expressly supersede and void any conflicting jurisdiction clauses mentioned in a customer's Purchase Order.
Force Majeure
Auriva Technologies (OPC) Pvt. Ltd. shall not be liable for any delay or failure to perform its obligations under this Agreement if caused by an event beyond its reasonable control. This explicitly includes acts of God, pandemics, nationwide lockdowns, regulatory or government actions (including customs delays or electronics import bans), raw material or semiconductor shortages, shipping disruptions, or utility/telecom failures. Auriva Technologies will notify the customer of a Force Majeure event and make reasonable efforts to mitigate its impact. If the event prevents performance for more than 60 consecutive days, we reserve the right to terminate this Agreement without liability upon written notice, at which point the customer shall immediately pay for all work completed and components already procured up to the date of notice.